TROUBLESHOOTER NETWORK, INC. REFERRAL LIST CONTRACT


  • PAYMENT TYPE

  • Credit Card Billing Address

  • We, the undersigned, declare that we are authorized to execute AGREEMENT, together with all terms and conditions herein, including ADDENDUM "A".

  • PARTY authorizes TSN to charge my CREDIT CARD for the AUTHORIZED AMOUNT. This authority is to remain in full force and effect until TSN and/or PARTY terminates AGREEMENT.

  • PARTY authorizes TSN to initiate debit entries for AUTHORIZED AMOUNT and to initiate, if necessary, credit entries and adjustments for any debit entries in error to my ACCOUNT. This authority is to remain in full force and effect until TSN and/or PARTY terminates AGREEMENT.

  • ADDENDUM "A"

  • CONDITIONS

  • PARTY agrees to the following conditions. Fail to adhere to conditions may result in termination of AGREEMENT and revocation of MEMBERSHIP.

  1. CUSTOMER SERVICE – PARTY will provide excellent customer service above and beyond the normal standards of the industry and/or profession and shall be honest in all dealings.
  2. WORKMANSHIP – PARTY will provide quality workmanship and perform all services in a manner that meets or exceeds the standards of the industry for their respective trade and/or profession.
  3. PRODUCTS – PARTY will provide quality products and/or materials meeting or exceeding the standards of the industry for their respective trade and/or profession.
  4. WRITTEN CONTRACTS – PARTY will fully specify, in a written contract, all terms, conditions and specifications relating to the jobs, products and/or services PARTY is contracted to do and shall strictly adhere to it.
  5. FULL DISCLOSURE – PARTY will provide full disclosure to customers, to the best of their knowledge, of risks and fees associated with the business transaction PARTY is contracted to perform.
  6. CHANGE ORDERS – PARTY will not charge more than the original amount contracted for a job, product and/or service unless all additional charges, changes, deviations and amendments to the original contract have been put in writing and accepted by customer.
  7. COMPLAINTS – PARTY will answer all customer complaints within 7 business days and make all reasonable attempts to satisfy customer.
  8. DISPUTES & ARBITRATION – If PARTY cannot satisfy customers' complaints and does not have its own arbitration process in place, acceptable to TSN, PARTY will settle any and all disputes with consumers and/or vendors as directed by TSN. (This is often a benefit to businesses because we act as a trusted third-party, which can often reason with those consumers who do not have legitimate complaints.)
  9. LICENSING – PARTY will acquire and maintain all licenses, certifications, permits and/or other documentation required by governmental authorities.
  10. INSURANCE – PARTY will maintain all insurance and bonds that are standard and customary in their profession and/or required by governmental authorities.
  11. EMPLOYEE SCREENING – PARTY shall screen all employees that enter customers' homes or perform services for customers in a one-on-one environment.
  12. ADVANCE PAYMENTS – If PARTY requires advance payments from customers, PARTY agrees to charge them only under the following conditions:

    Reasonable fees for estimates, if estimates require considerable time and/or materials.
    Retainers required by attorneys.
    Deposits for health care and medical procedures.
    An escrow account set up for payment.
    A major credit card used for payment (credit cards can be reversed if problems arise).
    Materials ordered for customer with payment applied to customer's order.
    Materials delivered to job site.
    Commencement of work (which can include the planning process).
    Any other agreement acceptable to customer.
  13. UP-TO-DATE INFORMATION – PARTY shall keep TSN informed of any change in ownership and/or contact information such as names, mailing address, email address, phone number and cell number.
  14. INTELLECTUAL PROPERTY – PARTY acknowledges that they have a non-exclusive right to use Logos, Trademarks, Slogans, Tom Martino's Likeness, Marc Mager's Likeness TSN Staff Likeness and other marketing materials originated, owned or first used by TSN ("INTELLECTUAL PROPERTY"), for as long as AGREEMENT is in force.

    If AGREEMENT is terminated for any reason, PARTY agrees to immediately stop using INTELLECTUAL PROPERTY – whether the INTELLECTUAL PROPERTY is formally protected by law or not, unless PARTY has obtained specific written authorization from TSN.
    In the event PARTY continues to use INTELLECTUAL PROPERTY after termination of AGREEMENT, and without the aforementioned written authorization from TSN, PARTY agrees to pay TSN $1,000 a day for the unauthorized use of INTELLECTUAL PROPERTY, as liquidated damages, until unauthorized use is ceased.
    If TSN finds it necessary to bring legal action against PARTY for unauthorized use of INTELLECTUAL PROPERTY, PARTY agrees to pay all attorneys' fees for TSN, should TSN prevail in its legal action.
  15. INDEMNIFICATION – Member agrees to defend, indemnify, and hold harmless, Tom Martino, Marc Mager, TSN, Mager Radio llc and any and all affiliated entities, Employees, clients, advertisers, strategic partners and other Referral List Members and all of such parties, employees, officers, partners and agents, and each of them, against any and all liability, loss and expense (including reasonable attorneys' fees and costs) arising from any claim or litigation involving:

    Any violation or infringement of rights allegedly committed by Member or Member's affiliated business entities, employees, officers, partners and agents, and each of them; Any labor, product, service or lack thereof by Member or Member's affiliated business entities, employees, officers, partners and agents, and each of them;
    The breach of any representation or warranty made by Member or Member's affiliated business entities, employees, officers, partners and agents, and each of them;
    Member shall give TSN prompt notice of any claim, demand or action arising under this section. The indemnification obligations set forth herein shall survive termination of this agreement.
  16. TERMINATION – AGREEMENT may be terminated and MEMBERSHIP revoked, under the following conditions:

    PARTY may terminate with 30-days written notice after 60-days of MEMBERSHIP.
    TSN may terminate with 30-days written notice after 60-days of MEMBERSHIP.
    TSN may terminate immediately, if TSN determines, in its sole discretion, that PARTY violated conditions specified herein.
  17. CONFIDENTIALITY – AGREEMENT may contain special promotional pricing; therefore, PARTY shall not disclose to any third party the fees paid for MEMBERSHIP.

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Document name: TROUBLESHOOTER NETWORK, INC. REFERRAL LIST CONTRACT
lock iconUnique Document ID: 7eb17fb1755fd59761262b1a55ba1e4497d4a2d4
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July 1, 2018 9:39 am GMTTROUBLESHOOTER NETWORK, INC. REFERRAL LIST CONTRACT Uploaded by Marc Mager Mager - marc@troubleshooter.com IP 182.179.183.119